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Returns & Exchanges

Due to the personalized nature of custom stamps, we cannot accept returns unless the product is defective or an error was made on our part. Non-customized items can be returned within 30 days.

Return Process

  • 1.
    Initiate Request

    Email our support team with your order number and a photo of the item if it is defective.

  • 2.
    Approval

    Once reviewed, we will provide a Return Merchandise Authorization (RMA) number and a prepaid shipping label if applicable.

  • 3.
    Packaging

    Securely pack the item in its original packaging to prevent damage during transit.

  • 4.
    Refund Processing

    After receiving your return, we will process your refund or ship a corrected replacement within 3-5 business days.